Red Rock Micro = Frustration

I got an email yesterday stating that the Red Rock Micro Mattebox was almost ready to ship and my heart started to dance, till I read the rest of the email. According to Red Rock Micro, the Mattebox is delayed again for another couple of weeks. There is a lot of talk online about the practice of vendors taking %100 payment on pre-order items which may or may not ship when they are said they will ship. This is another slip in a continuing trend with the Red Rock Micro Mattebox. Now I have to say that Red Rock has always been good at getting product out to me and responding to support and sales inquires.

So now we are all left to question, is the manufacturing and shipping delay what makes up the thousands of dollars in comparable product price difference and is it worth it? After spending $700 or so dollars on this product and not having it for two or so months after I paid for it is aggravating to say the least and the only thing Red Rock offered to offset the expense of time for their customers is an additional set of blue knobs.

The real question is will this cause customers to abandon the small companies like Red Rock that are trying to revolutionize the digital cinema market place? There are also delays with companies like Birger and View Factor that are also experiencing similar manufacturing issues. Seems like cheap parts and manufacturing comes at the expense of customers and time.